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  2. Billing & Payments
  3. Billing & Payments

Billing & Payments

  • What is the service fee?
  • What if I receive a device that doesn’t work?
  • Can I Shut off Autopay But Keep My Subscription?
  • Can I Temporarily Pause My Plan?
  • How Does Monthly Billing Work?
  • What Is Your Refund Policy?
  • What is the LTE router one-time activation charge?
  • What will I be charged if I send back a damaged router or a box with missing parts?
  • What Happens To My Service If I Don't Make A Payment?
  • How Do I Change My Card On File?
  • Can I Pay A Bill Early To Reset My Data Cycle?
  • What does the Device Warranty Cover?