HomeFi offers high-speed coverage across the entire United States, including all rural areas. We use the top nationwide networks and your device will automatically connect you to the strongest nearby signal.

HomeFi offers high-speed coverage across the entire United States, including all rural areas. We use the top nationwide networks and your device will automatically connect you to the strongest nearby signal.

Yes! Your device(s) will arrive to you already activated. All you need to do is turn the device on and it will automatically connect on the plan you selected at your initial checkout. You may reach out to us at any time for assistance by clicking here

Yes, if at any time you would like to upgrade or downgrade your plan simply submit a request and an agent will handle your request immediately. Keep in mind that our 200GB plan is the lowest data plan we offer, while the 800GB plan is the highest. To upgrade please click here, to downgrade please click here.

We’ve partnered with Simo Connect to use their patented cloud SIM technology that automatically connects the device to the strongest available signal in its area. We’ve combined that with our affordable data plans across the top networks to ensure our users have access to high-speed and high-bandwidth internet both in the home and on the go!

HomeFi offers refunds on first-time purchases within 7 days of receiving your device in the mail. To begin the return process, please submit your cancellation request here within the first 7 days of having the device. A refund may take up to 7 business days to process and will begin once HomeFi receives the device back. If you do not return the LTE Router within 7 days of canceling, you will be charged the full amount of $200 for the non-returned LTE Router.

Note: Shipping costs are non-refundable and any additional return labels costs will be deducted from your refund.

Canceling after the 7-day refund window: You may cancel your service at any time, though you will not receive a refund if you cancel outside of the first 7 days. Once you cancel service, you will be required to send your LTE router back to HomeFi. If the device is not sent back within 7 days of canceling you will be charged a device fee of $200 for the non-returned LTE Router.

If you send the device back damaged, you will be subject to charges based on the amount of damage or missing hardware. See charges here.

HomeFi offers simple month-to-month billing for our data plans. Your first payment will be for the full cost of your desired plan regardless of the day you activate HomeFi service. Your second payment will be prorated, and will be billed on the first day of the following month.

All payments moving forward will be charged on the first day of every month. Each monthly payment covers your next month of service, so you can continue to have reliable high-speed Internet on your HomeFi device.

There is no contract with HomeFi, which means you may cancel your plan at any time. Cancellation requests will go into effect for the upcoming cycle. You will not be refunded for your current cycle, or remaining days on your current cycle if you cancel your plan mid-cycle.

If you go over your allotted data amount, you stop receiving data services until your next cycle begins. You can choose to upgrade to a larger GB plan mid-cycle in order to receive additional data.

No, The router is loaned to you for free when you select a HomeFi Internet plan. You may keep the router for the entirety of the time you have active service with HomeFi. If you choose to cancel your service at any time, you will be required to return the LTE Router to HomeFi within 7 days of cancellation.

You can submit your cancellation request here.

If you do not return the LTE Router within 7 days of canceling your plan, you will be charged a device fee of $200 for the LTE router.